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Right of Retraction

Right of Retraction


We do our best to present precise and detailed information about every item and we desire to achieve strong customer satisfaction.

Returns have to be conclusively substantiated by a valid reason. The motivation has to be notified within 14 days of item receipt writing us to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Aurumvallis allows You 30 solar days to return a product that You are not satisfied with. Your right of retraction starts from the moment Your order is delivered. You can return the product within this time frame, at Your own expense.

The customer carries the responsibility for every potential hazard to which the item is exposed during the remittance to the seller - such as damage or loss. We request that You send us the item by registered post keeping safe the racking number. This is necessary should they lose or damage the goods. Shipping fees remain the customer’s responsibility.

The present right of return applies only to the products that are returned in their original, immaculate, complete working condition (packaging, accessories, certificate etc.). Any product that has been damaged, is not in its original packaging, has packaging that has been worn beyond simply opening the product, will not be refunded.

For reimbursements: the client will be reimbursed if the product is returned within 30 solar days of its delivery after previously informing us about possible problem within 14 days of its receipt This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

The deadlines mentioned above are effective the date of reception of the order.

The shipping costs are at the customer’s charge and are not refundable.

 

 



 

 



 

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